Emails are a core business communication tool. The speed and volume of email have dramatically changed the business communication. The not-so-old standards for professional correspondence have changed and will continue to do so. Employees need to know the best strategies to communicate effectively. An effective business email is easily understood, but it is not so easily written.
We have all received poorly written emails. These emails are unclear, ambiguous and often get ignored. They can cause confusion. They can also be detrimental to business if projects are impeded or if clients misinterpret information. Fortunately, this communication skill can be Improved with training, and the payoff is that these clearer emails improve business communication and productivity
This course will teach you how to write clearer emails to receive better responses. Well-written emails save time because they allow the recipient to clearly understand the task at hand and respond appropriately. Effective emails reduce confusion and increase productivity. And they are much faster to write than snail mail. This course will teach you the basics of an effective email.
WHY SHOULD YOU ATTEND?
- How to write more focused, professional emails
- How to improve response rates
- How to write more concise and succinct emails
This email course is especially valuable if you work on a team that uses email as a major communication tool, you are managing a group or division that communicates via email, your staff sends emails that are too vague, too dense, or too many, or you have a difficult time getting responses to the emails you send.
LEARNING OBJECTIVES
Participants will learn how to employ these key aspects of email to improve clarity and response rates:
- Addressing
- Subject line
- Message text
- Signature line
- Attachments
- Style
- Confidentiality and security
- Managing e-mail volume
- When and when not to use email
At the end of the course, participants will be able to:
- Write consistent, professional, well formatted emails
- Increase response rates with clearer, more focused email
- Use email clarity to increase productivity
WHO WILL BENEFIT?
- Credit Analysts
- Credit Managers
- Loan review officers
- Work-out officers
- Commercial lenders
- Credit Risk Managers
- Chief Credit Officers
- Senior Lenders
- Senior Lending Officer
- Bank Director
- Chief Executive Officer
- President
- Board Chairman
- How to write more focused, professional emails
- How to improve response rates
- How to write more concise and succinct emails
This email course is especially valuable if you work on a team that uses email as a major communication tool, you are managing a group or division that communicates via email, your staff sends emails that are too vague, too dense, or too many, or you have a difficult time getting responses to the emails you send.
Participants will learn how to employ these key aspects of email to improve clarity and response rates:
- Addressing
- Subject line
- Message text
- Signature line
- Attachments
- Style
- Confidentiality and security
- Managing e-mail volume
- When and when not to use email
At the end of the course, participants will be able to:
- Write consistent, professional, well formatted emails
- Increase response rates with clearer, more focused email
- Use email clarity to increase productivity
- Credit Analysts
- Credit Managers
- Loan review officers
- Work-out officers
- Commercial lenders
- Credit Risk Managers
- Chief Credit Officers
- Senior Lenders
- Senior Lending Officer
- Bank Director
- Chief Executive Officer
- President
- Board Chairman
