The CFPB's debt collection rules change the way consumers are contacted when a debt is owed. The rules will include limits on the number of calls collectors can make weekly, address communications by email and text, and require new disclosures at the beginning of the collection process.
The CFPB's debt collection rules will have a major impact on how and when consumers are contacted to pay off debt. The consequences of not complying can have severe consequences for businesses. This webinar will discuss businesses' and consumers' rights under the new rules.
The CFPB's debt collection rules will have a major impact on how and when consumers are contacted to pay off debt. The consequences of not complying can have severe consequences for businesses. This webinar will discuss businesses' and consumers' rights under the new rules.
Justin Muscolino
Justin brings over 20 years of wide-ranging experience in compliance, training, and regulation in the financial services sector. Most recently, he served as Head of Compliance Training at Bank of China, where he led the compliance training function and created and monitored the annual training plan through a thorough training needs analysis. Previously, he served as Macquarie Group’s Head of Americas Compliance Training and J.P. Morgan Chase’s compliance training manager. He also worked for FINRA, a US regulator, where he created Examiner University to train examiners on how to perform their function.
Harassment, Bullying, Gossip, Confrontational and Disruptiv…
Leadership: Strategic Planning and Decision Making
4-Hour Virtual Seminar on Transformational Leadership - The…
Workplace Investigations 101: How to Conduct your Investiga…
Copilot and HR: An Introduction for HR Professionals
Negotiating Skills For Professional Results - Winning Strat…
2-Hour Virtual Seminar on the 6 Most Common Problems in FDA…
Managing Complex Projects - Project Management
Managing Toxic Employees: Strategies For Leaders To Effecti…
Excel Power Skills: Master Functions, Formulas, and Macros …
Ultimate Persuasion Strategies! - Secret Influence Tools & …
Excel - Pivot Tables - The Key To Modern Data Analysis and …
2-Hour Virtual Seminar on How to Conduct an Internal Harass…
Do's and Don'ts of Giving Effective Feedback for Performanc…
Using High-Performance Coaching for Managers to Address Per…
Utilizing HR Metrics to Illustrate & Improve Human Resource…
Understanding Artificial Intelligence (AI) & using Chat GPT
Do's and Don'ts of Documenting Employee Behaviour, Performa…
Creating Your 2025 Marketing Strategy
Enhance Your Confidence and Leadership Presence
Trust in Leadership: Building and Maintaining Trust as a Le…
Effective Communication Skills It’s Not What You Say, But H…
2026 Handbook Overhaul: Navigating Critical Updates! Does t…
From Concept to Creation: Strategies for Cultivating Workpl…
Mastering Performance Management: Strategies for Continuous…
2025 EEOC & Employers: Investigating Claims of Harassment …
Project Management for administrative professionals
The Importance of the first 5 seconds when presenting
How to Reduce Human Error in a GMP Manufacturing Floor
Trump’s Executive Orders on DEI and Disparate Impact, and t…
How Accountants Can Use Chat GPT Effectively
Changing Behavior: Why Rewards and Punishments Often Aren't…
Pivot tables beginner to advanced + 20 advanced Pivot table…
The OBBBA Era & Beyond: Your 2025 Playbook for Compliance a…
Managing Toxic & Other Employees Who Have Attitude Issues
ChatGPT Unlocked: A Beginner’s Guide to AI and ChatGPT
Employee Handbooks: 2025 Critical Issues